Support

How can we help?

For Alarmee support, bug reports, privacy questions, or feedback, email us and we will get back to you as soon as we can.

Contact Support

Send support requests to:

farish@elowenworks.com

What We Can Help With

Pairing questions

Help with invite codes, trusted contacts, or managing who you are paired with.

Alarm setup

Questions about creating, receiving, editing, or removing shared alarms.

Bug reports

Report notification issues, sync problems, crashes, or confusing app behavior.

Helpful Details to Include

To help us investigate faster, include a short description of the issue, your device model, app version if available, and whether the issue affects personal alarms, shared alarms, pairing, or notifications.

Privacy

You can review how Alarmee handles app information on the privacy policy page.